Warranty Program






LIMITE WARRANTY PROGRAM

Frames - Lifetime Limited Warranty

Under normal household use and conditions, the frame is warranted to original purchaser againts defectsin material and workmanship for the lifetime of product.

Springs - 5 Years

The manufacturer warrants to you that the spring construction in this product is free from defective material and workmanship for period of (5) years from the date of purchase under normal household usage.

Sleeper Mechanisms

Sleeper mechanisms will be free fromdefective materials and workmanship for a period of 2 years from the date of purchase under normal household usage. The mechanisms in gliders will be free of material and manufacturing defects for one (1) year from the date of purchase.

Foam Cushions - 1 year

The manufacturer warrants all foam cushions agains loss of foam resiliency for one (1) year from the date of purchase. Seat cushions and back cushions will conform to its user with use and aging. Do not confuse normal softening that occurs in all foam with actual loss of resiliency. Only the latter is covered by this warranty. To keep your new purchase in best condition, we suggest vacuuming and turning the cushions over on a weekly basis.

Fabrics - No Warranty

Although the mills offer us no warranty C & L Design does not warranty the fabric but if you feel there is a defect on the fabric C & L will request a piece of the defective fabric it can be a pillow or cushion to show the mill if the mill agree with you than C & L Designs will reupholster the piece or pieces with the same fabric the mill provide to C & L Designs and C & L Designs will pick up the piece or pieces from the retailer store where you purchase only C & L Designs will not pay any deliver free C & L Designs will provide with the labor only very important mill can take from two (2) weeks thru eight (8) weeks to give C & L an answer.

Fabric Dye Lot - No Warranty

Although the mill offers us no warranty on dye lot C & L Desing do not warranty the dye lot of fabric. Dye lot can vary from the fabric swatch to a roll.

Seams one (1) Year Warranty

Upholstery fabrics, including slipcover, are under warranty one (1) year against split seams. This warranty does not cover wearing wrinkling, fading, or fabric has been treated with a dealer or consumer applied soil repellent.

Foam

Platium convoluted cushion lifetime warranty. Consumer needs to mail the warranty registration with in 30 days from date of purchase to the manufacture of platinum foam. The address is right below the warranty service tag.

1 Year Cushion Warranty

Feather sotf cushions consist of a high resiliency foam core wrapped with super soft foam, surrounded by a balanced blend of down, feather and multi-denier polyester fiber encased in a channeled down-proof ticking. While breathable ticking is down proof and creates a feather barrier, feathers, will poke through the fabric form time to time this is considered normal performance and is not a defect. Feather soft cushions are under warranty against defects in materials and workmanship. For 1 year.

IMPORTANT INFORMATION

The Limited Warranty extends only to the original residential consumer purchaser. The Manufacturer's liability under this limited Warranty is limited to repair or replacement of defective products at its option. THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, LIABILITIES OR OBLIGATIONS, ORAL OR WRITTEN, EXPRESSED OR IMPLIED. THE DURATION OR ANY IMPLIED WARRANTIES OR MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE THAT THE CONSUMER/HOMEOWNER MAY HAVE ARE LIMITED TO THE DURATION OF THIS WRITTEN WARRANTY. IN NO EVENT SHALL THE MANUFACTURER BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES OF ANY KIND. NO REPRESENTATIVE OF THE MANUFACTURER OR IT'S DISTRIBUTORS OR DEALERS IS AUTHORIZED TO MAKE ANY CHANGES OR MODIFICATIONS TO THIS WARRANTY. SOME STATES DO NOT ALLOW LIMITATIONS OF INCIDENTAL OR CONSEQUENTIAL DAMAGES. SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.

This warranty gives you specfic rights and you may also have other rigths which vary from state to state. No of these warranties apply to rental, business, commercial, institutional or other non-residential uses or to anyone other then original residential consumer purchaser. EFFECTIVE SEPTEMBER 1, 2005.

 
 
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